Gatwick Airport South Terminal
As the oldest terminal at London Gatwick Airport, the South Terminal at Gatwick Airport opened in 1958 and measures approximately 160 thousand square metres in size, of which 14,768 square metres are taken up by retail facilities. The South Terminal has 187 check-in desks.
Annual passenger numbers at Gatwick Airport South Terminal: 16.5 million passengers on 120,830 flights.
Gatwick Airport has recently seen a series of major facility upgrades, with £1.2 billion invested between 2008 and 2014. Both terminals at Gatwick Airport benefited from this investment. Some of the major facility improvements at South terminal included:
- A new South Terminal forecourt - zones for transport such as cars, taxis and coaches were improved, a new impressive entrance constructed.
- A brand new South Terminal security area - now featuring 19 lanes and a dedicated entrance for passengers with special assistance requirements, as well as families / individuals travelling with small children. A brand new premium lane was introduced for the 1st class and business class passengers.
- South Terminal departure lounge extension in 2009 - created more retail space and more space for passengers; the layout, shopping and dining facilities improved; the World Duty Free store and many more branches of high street stores opened up.
- Refurbishment of Gate rooms and aircraft stands on Pier 2;
- UK Border Zone improvements and introduction of dedicated lanes for families and special assistance passengers;
- A new shuttle between the terminals;
- Rebuilding Pier 1 work has started.
The South Terminal at Gatwick offers a wide array of services to make the flying experience smooth and stress-free, as much as it's possible.
The following links will take you to the full list of facilities available at Gatwick's South Terminal:
Not sure which terminal, South or North? Find out on our Departures page.
Check in desks are located on level 2 at Gatwick's South Terminal. Passengers are advised to arrive well in time for their flight to ensure they have plenty of time to go through security. The advised times are:
- International flights - check-in opens 4 hours prior to departure
- European flights - check-in 3 hours prior to departure
- Domestic flights - check in opens 2 hours prior to departure
Self Service Check In
Some airlines offer self service check in; it's a really simple process and will take minutes to complete. Passengers save time and are able to check-in at the airline's kiosk, choose their seats and print boarding cards. Alternatively, self check-in can also be done online, in advance, before you even head off to the airport. Passengers then have to drop their luggage at the drop off points.
Airlines operating from the South Terminal offering self service check in are:
- Virgin Atlantic Airways
Online Check In
If you are flying with one of the following airlines and your departure terminal is South Terminal at Gatwick, you will be able to check in online:
- Aer Lingus
- Air Baltic
- Air Malta
- Air Transat
- Monarch Airlines
- TAP Air Portugal
- Virgin Atlantic Airways
Remember: Please note that there are no flight calls at London Gatwick airport, so all passengers need to check the flight information screens situated across all levels at South Terminal. The screens will list flight destination, time, flight Number, status, gate number and whether it's affected by delays/cancellations. Boarding usually begins around 45 minutes before departure.
Arrivals is located to the left of the terminal. You can check arrival times online.
Connecting to Another Flight
If you arrive at Gatwick to connect to another flight, what you do next depends on whether your baggage is through checked. If it is and you already have a boarding card for the next flight, you simply follow the directions to Flight Connections. If you don’t have the boarding pass for the onward journey and your checked-in bags are not checked through to to final destination, then you will have to collect it at Gatwick, pass through border control and proceed to get checked-in for your upcoming flight.
Gatwick Airport has also started offering an innovative solution to passengers connecting onto flights with Norwegian Airlines or Virgin Atlantic, called Gatwick Connect. The service is free and allows passengers to collect their bags and leave them with the staff at Gatwick Connect counter, and then proceed straight to security without having to take the bags along.
International connections do not require going through Immigrations or Customs but all International to Domestic connections do.
Domestic to International connecting passengers can use special Immigration check points if baggage is through-checked.
Baggage storage is located on the arrivals level and is open 24 hours. The cost is £9 per item for 24 hours. Tel: +44 (0)20 8759 3344.
The South Terminal handles the bulk of Gatwick Airport's traffic serving domestic, international and charter flights.
- Aegean Airlines
- Aer Lingus
- Afriqiyah Airways
- Air Arabia Maroc
- Air Baltic
- Air Europa
- Air Malta
- Air Transat
- Air Zimbabwe
- Atlantic Airways
- Belavia Belarusian
- BH Air (Balkan Holidays)
- Bulgaria Air
- Estonian Air
- Gambia Bird
- Hi Fly
- Iraqi Airways
- Montenegro Airlines
- Onur Air
- SATA International
- Small Planet
- Sun Express
- Swiss International Air Lines
- TAP Air Portugal
- Thomas Cook
- Titan Airways
- Tunis Air
- Ukraine International Airlines
- Virgin Atlantic
- WOW Air
Gatwick South Terminal Facilities
South Terminal - Check in
|Bureau de Change||There are two Moneycorp Bureau de Change counters in Check-in area, Level 2. One is situated near the Bags Etc. shop, and the other near the WHSmith store.|
|Cash Machines||One ATM is located near the Moneycorp Bureau de Change, opposite the M&S Simply Food store, and another near the check-in Zone H.|
|Food and Drink||There are no cafes or restaurants on Check-in level 2, however Marks & Spencer Simply Food stocks a range of pre-packed salads, snacks and drinks.|
|Information Desk||A dedicated Information Zone is situated in the check in area, next door to Boots Pharmacy.|
|Internet Access||High speed wi-fi is available throughout the airport and provided by Boingo Hotspot, free for the first 45 minutes. For extended use, please call Boingo on 0203 450 6654. Internet access is also available at SurfBox internet kiosks, as well as printing facilities. Price is 10p per minute for internet access and and 50p per page for printing.|
|Medical||Medical advice and travel immunisation service is available at Masta Travel Clinic, based at 1-3 Jubilee House, Furlong Way, Gatwick, West Sussex, RH6 0JW. To arrange an appointment call 0330 100 4174.|
|Pay Phones||A public pay phone is located near the check-in Zone J.|
|Postal Services||There is a postbox in the check-in area, near the check-in Zone D.|
|Shopping||A range of shops are located in the check-in Level 2 area, including Boots, WHSmith, Bags etc. and London News Company.|
|Toilets||Male and female toilets located opposite Bags etc. Disabled toilets and baby changing facilities are located opposite Boots.|
South Terminal - Arrivals
|Bureau de Change||Two Moneycorp Bureaux de Change are situated in the arrivals area, one of them opposite the M&S Simply Food store, and another near the Costa Coffee.|
|Buses||Available from street level forecourt.|
|Car Hire||Major companies have desks beyond the Meeting Point.|
|Cash Dispensers||An ATM is located near the Moneycorp Bureau de Change, close to the exit for Long & Short stay car parks.|
|Food and Drink||Costa Coffee offers a wide selection of hot and cold drinks, sandwiches, pastries, paninis and muffins, and is located right opposite the Arrivals exit. M&S Simply Food store sells a good choice of cold foods, snacks and beverages.|
|Information Desk||In the main Arrivals area, next to the Airport Concierge.|
|Internet Access||Wi-fi available throughout the airport, first 45 minutes free of charge. For more please contact the provider, Boingo on 0203 450 6654.|
|Printing Services||An internet kiosk with a printing station is situated in the Arrivals area, as well as a Banner Xpress vending machine, allowing you to print banners if you are awaiting to collect a guest and you need their name printed.|
|Left Luggage||Operated by the Excess Baggage Company, left luggage storage facility is located right in front of arrivals gates, open 24 hours a day and the charge is £9 per item per 24 hours (or part).|
|Luggage Trolleys||Available free of charge in Baggage Reclaim.|
|Shopping||WHSmith, M&S Simply Food, and Boots.|
|Parking||Access to Short Stay car park through covered walkway. Follow signs to lower level.|
|Taxi||On the forecourt.|
|Toilets||Male, female, accessible toilets and a baby changing facility are located opposite Boots.|
|Train||The entrance to the Rail concourse is signposted and is towards the Departures area.|
South Terminal - Departures
|Bureau de Change||Currency exchange services are available from Moneycorp Bureau de Change, with two counters situated on lower level and one on level 3.|
|Food and Drink||Most restaurants and cafes are located on upper level of departures, and include The Bridge Bar, Pret A Manger, Costa, Cafe Rouge and J D Wetherspoons. You will find the Caviar House & Prunier on lower level, as well as several cafes in the depratures level 3, just before the security.|
|Internet Access||Free wi-fi for the first 45 minutes, for more call Boingo on 0203 450 6654. There is an Internet Zone just before the security, and another one on upper level. There is a printing station situated in departures, just before the security.|
|Luggage Trolleys||Available free of charge on the forecourt.|
|Pay Phones||A public pay phone is located in departures area on level 3, just before security.|
|Places of Worship||A multi-faith chapel is available for private prayer on level 3 (before security).|
|Smoking||There is a dedicated smoking room on the upper level of Departure launge. Smoking e-cigarettes is not permitted anywhere in the terminal building. Read the rules of travelling with e-cigarettes.|
|Lounges||Upper mezzanine level 40 boasts two lounges, the No.1 Traveller Lounge and Virgin Holidays V-Room Lounge.|
|Shopping||There are many retail stores, bookstores and news shops in both the public and passenger areas of the departures concourse. You will find most retail facilities on lower level of Departure lounge, with the names such as Zara, Ernest Jones, Fat Face, Harrods, Hugo Boss, Ted Baker and others. An array of shops is also located on upper level, where you can find Accessorize, Boots, Dixons Tax Free, Mango, SuperDry, as well as a large area taken up by World Duty Free stores.|
|Toilets||All three levels of Departures section male, female and accessible toilets, baby changing facilities, with an addition of shower facilities on levels 1 and 3.|