Gatwick Airport North Terminal
The North Terminal is Gatwick's newest terminal, opened in 1988, which takes up approximately 98 thousand square metres, with retail facilities occupying just over 12 thousand square metres.
Approximately 17.7 million passengers go through the Gatwick's North Terminal a year, on an impressive number of flights for a single runway airport - 121,281. The North Terminal has facilities to cater for all kinds of travellers, including Business Travellers, those with Special Needs and those Travelling with Children.
There are plenty of services in both terminals to make your journey easier, including communication facilities, baggage facilities and cash facilities such as bureau de change.
Use the links below to check out the facilities in Gatwick's North Terminal:
If you are not sure which terminal you need, check out our Departures page.
Check-in is located on the third floor of Gatwick's North Terminal. There are 159 check-in desks at the North Terminal. You should arrive well in time for your flight to make sure you have enough time to go through security. The advised times are:
- International / long-haul flights - check-in opens 4 hours prior to departure
- European flights - check-in opens 3 hours prior to departure
- Domestic & flights (UK & Ireland) - check-in opens 2 hours prior to departure
Self Service Check In
Some airlines operating from Gatwick Airport offer self service check-in. It is a simple process, safe and saves passengers a lot of time and helps the airport to manage th apassenger flow through the terminal. Passengers can use self service check-in both online and in kiosks located at the airport, as well as day before check-in. The North Terminal has the self check-in kiosks located near the standard check-in desks.
You can use this service if you are flying with:
- British Airways
The British Airways were the first airline to install the self check-in kiosks; they were set up at the new North Terminal section at London Gatwick Airport in October 2011.
The kiosks let the travellers to check-in, choose their seats and print boarding passes, as well as print out the baggage tags for checked luggage and attach them. The checked luggage can then be dropped off at one of the several BA self-bag drop points situated in the Check-in area of North Terminal, level 2, near check-in zones A and B.
If self check-in is too confusing, airline staff will be present and happy to help.
Online Check In
Airlines operating from the North Terminal offering online self service check in are:
Remember: No flight calls are made at Gatwick, so you need to check the flight information screens listing flight departures for your boarding time and gate number. Boarding usually begins around 45 minutes before departure.
Arrivals is located on the ground floor. You can check arrival times online.
International connections do not require going through Immigrations or Customs but all International to Domestic connections do.
Domestic to International connecting passengers can use special Immigration check points if baggage is through-checked.
Baggage storage services provided by The Excess Baggage Company are available on level 2, in the Check-in/Departures area beside check-in Zone F. Open 05:00 - 21:00. The cost is £9 per item per 24 hours (or part). Other services also include baggage shipping & bag wrap. Tel: +44 (0)1293 502013.
The North Terminal handles British Airways flights, Emirates, some overseas airlines' services plus a limited number of charter flights.
- Adria Airways
- Air China
- British Airways
- Caribbean Airlines
- Croatia Airlines
- Garuda Indonesia
- Korean Air
- Meridiana Airlines
- Royal Air Maroc
- Thomson Airways
- Turkish Airlines
- Vietnam Airways
Gatwick North Terminal Facilities
North Terminal - Check-in, Level 2
|Bureau de Change||Two Moneycorp Bureau de Change counters with cash machines are situated next to the toilets, on both left and right hand sides of the entrance to the departures.|
|Food and Drink||There's only one coffee shop, Jamie Oliver Cafe Van, situated in the check in area, but there are many more available on the second floor in The Avenue.|
|Information Desk||None in the check-in area but there are some information points available after security and on level 2.|
|Internet Access||Internet kiosks with printing facilities are provided by SurfBox and are conveniently located before and after security. It costs 10p per minute for the internet service and 50p per page for printing. The airport also has high speed wi-fi, provided by Boingo Hotspot, giving users 45 minutes free use while at the airport. For paid plans contact Boingo on 0203 450 6654.|
|Medical||Masta Travel Clinic offers medical advice and travel immunisation service in Jubilee House next to the North Terminal. Masta Travel Clinic address: Rooms 1-3 Jubilee House, Furlong Way, Gatwick, West Sussex, RH6 0JW. To make an appointment call 0330 100 4174.|
|Pay Phones||BT pay phones are situated inbetween check-in zones D and E.|
|Postal Services||Postal facilities are located in check in zone G near the Moneycorp Bereau de Change.|
|Shopping||There's a London News Company shop situated near check-in Zone E. A variety of retail shops are available on level 1.|
|Toilets||Male, female and accessible toilets are located in the check-in area.|
North Terminal - Level 1
|Bureau de Change||Moneycorp Bureau de Change is situated next to the shutle service connecting the North Terminal with the South Terminal.|
|Food and Drink||Several cafes and restaurants are based on this level, including Costa Coffee, Globe Freehouse and Joe's Kitchen. Some snacks and drinks can also be purchased at Boots, M&S Simply Food and WHSmith.|
|Information Desk||There is a special assistance help point on Level 1, situated near the shuttle train service.|
|Internet Access||Internet kiosk is situated next to the Costa Coffee.|
|Pay Phones||BT pay phones are located at two spots near the main escalators.|
|Excess Baggage||A range of services are available on Level 1, including excess baggage, left baggage and Shop and Drop. Situated next door to the Globe Freehouse restaurant.|
|Shopping||You will find a range of shops on this level, including Accessorize, Boots, Coral, Bags Etc, Monsoon, Sunglass Hut and Tie Rack.|
|Toilets||Male, female and accessible toilets, as well as a babycare room are located near the Joe's Kitchen restaurant.|
North Terminal - Arrivals
|Bureau de Change||Moneycorp Bureau de Change next to the lift in the public area of the arrivals concourse.|
|Buses||Available from the terminal forecourt.|
|Car Hire||Major companies have desks in the self contained building across the forecourt from the Arrivals.|
|Food and Drink||There is a Costa Coffee situated near the domestic arrivals section. A WHSmith, located near the escalators, also stocks some snacks, sandwiches and bottled soft drinks.|
|Information Desk||In the main Arrivals area on the left hand side. There's also a Help Point by one of the exits.|
|Internet Access||High speed wi-fi, provided by Boingo Hotspot, available for free for up to 45 minutes. There's also an internet kiosk situated near the escalators.|
|Luggage Trolleys||Available free of charge in Baggage Reclaim.|
|Pay Phones||In Baggage Reclaim and in the main Arrivals hall.|
|Places of Worship||A multi-faith chapel is available for private prayer in the arrivals concourse.|
|Shopping||News shop WHSmith situated opposite International Arrivals section.|
|Parking||Access to Short Stay car park across the forecourt. Shuttle bus outside the terminal for Long Stay parking.|
|Taxi||On the forecourt.|
|Toilets||In Baggage Reclaim and at each end of the Arrivals Hall with disabled access and baby care facilities.|
|Train||Take the shuttle to the South Terminal from the mezzanine floor.|
North Terminal - Departures, Lower & Upper Levels
|Bureau de Change||Two Moneycorp Bureaux de Change, both with cash machines, are situated on the lower level of the Departure lounge.|
|Cash Machines||Cash machines are available on lower level, at Moneycorp Bureau de Change.|
|Food and Drink||Most restaurants and cafes are located on upper level of the Departures lounge, including Cafe Rouge, Garfunkels and YO! Sushi. There's a Red Lion pub and a Seafood Bar on the lower level.|
|Internet Access||There is an internet kiosk on the upper level, and an Internet Computer facility on the lower level.|
|Left Luggage||None in the departures area.|
|Luggage Trolleys||Plentiful and free, although a £1 coin will be required to get one which you will get back after returning the troley to the trolley area. Location not immediately obvious, they are available just inside the terminal entry doors in the 'atrium'.|
|Pay Phones||Public pay phones located on the lower level of Departures lounge.|
|Mobile Phones||The Departures lounge has a phone charging point, situated on lower level, next to the Post Box.|
|Postal Services||Mail box near the Seafood Bar on the lower level.|
|Shopping||Most retail stores, bookstores and news shops are situated on the lower level of Departures lounge, and include Dixons Travel, Fat Face, Harrods, Hugo Boss, Superdry, Ted Baker and two large areas of World Duty Free shops.|
|Seating||There's plenty of allocated seating throughout the Departures lounge.|
|Kids||There is a dedicated kids zone on the lower level, next door to Dixons Travel store.|
|Toilets||There are male, female and disabled/accessible toilets located on both levels of the Departure lounge. Baby changing facilities are available on upper level.|