Gatwick Airport North Terminal
The North Terminal is Gatwick's newest terminal, opened in 1988, which takes up approximately 98 thousand square metres, with retail facilities occupying just over 12 thousand square metres.
Whether you are travelling for business, off on your family holiday and Travelling with Children. or simply require Special assistance, you'll find all the facilities you need to make the start of your trip as hassle free as possible
As well as the above, you'll also find numerous communication, baggage, cash and self service facilities throughout the terminal.
Use the links below to check out the facilities in Gatwick's North Terminal:
If you are not sure which terminal you need, check out our Departures page.
Check-in is located on the third floor of Gatwick's North Terminal. There are 159 check-in desks at the North Terminal. You should arrive well in time for your flight to make sure you have enough time to go through security. The advised times are:
- International / long-haul flights - check-in opens 4 hours prior to departure
- European flights - check-in opens 3 hours prior to departure
- Domestic & flights (UK & Ireland) - check-in opens 2 hours prior to departure
Self Service Check In
Some airlines operating from Gatwick Airport offer self service check-in. It is a simple process, safe and saves passengers a lot of time and helps the airport to manage the passenger flow through the terminal. Passengers can use self service check-in both online and in kiosks located at the airport, as well as day before check-in. The North Terminal has the self check-in kiosks located near the standard check-in desks.
You can use this service* if you are flying with:
- British Airways
- Virgin Atlantic
How do they work? The kiosks let the travellers to check-in, choose their seats and print boarding passes, as well as print out the baggage tags for checked luggage and attach them. The checked luggage can then be dropped off at one of the several BA self-bag drop points situated in the Check-in area of North Terminal, level 2, near check-in zones A and B.
If self check-in is too confusing, airline staff will be present and happy to help.
Did you know? British Airways were the first airline to install the self check-in kiosks at London Gatwick Airport back in October 2011.
*Please check with your airline prior to check in as not all routes are eligible for this service
Online Check In
Airlines operating from the North Terminal offering online self service check in are:
Remember: No flight calls are made at Gatwick, so you need to check the flight information screens listing flight departures for your boarding time and gate number. Boarding usually begins around 45 minutes before departure.
Arrivals is located on the ground floor. You can check arrival times online.
International connections do not require going through Immigrations or Customs but all International to Domestic connections do.
Domestic to International connecting passengers can use special Immigration check points if baggage is through-checked.
Baggage storage services provided by The Excess Baggage Company are available on level 2, in the Check-in/Departures area beside check-in Zone F. Open 05:00 - 21:00. The cost is £9 per item per 24 hours (or part). Other services also include baggage shipping & bag wrap. Tel: +44 (0)1293 502013.
The North Terminal handles British Airways flights, Emirates, some overseas airlines' services plus a limited number of charter flights.
- Adria Airways
- Air Canada Rouge
- British Airways*
- Meridiana Airlines
- Royal Air Maroc
- Thomson Airways
- Tianjin Airlines
- West Jet
*From January 2017, all easyJet flights will operate from The North Terminal and British Airways will be moving their operation to The South Terminal
Gatwick North Terminal Facilities
North Terminal - Check in Level 1
|Bureau de Change||Moneycorp Bureau de Change is situated next to the shuttle service connecting the North Terminal with the South Terminal.|
|Food and Drink||You'll find a Costa Coffee on this level of check in.|
|Excess Baggage||A range of services are available on Level 1, including excess baggage, left baggage and Shop and Drop. Situated next door to Costa Coffee.|
|Information Desk||There is a special assistance help point on Level 1, situated near the shuttle train service.|
|Internet Access||Internet kiosk is situated to the right of Costa Coffee.|
|Pay Phones||BT payphones are located close to the internet kiosk.|
|Prayer Room||A chapel and prayer room is located next to the exit towards the Hampton by Hilton Hotel access route.|
|Shopping||There are no shopping opportunities on Check in LEvel 1 .|
|Toilets||Male, female and accessible toilets, as well as a babycare room are located to the left of the check in desks.|
North Terminal - Check-in, Level 2
|Bureau de Change||You'll find Moneycorp Bureau de Change counters with cash machines situated on either side of check in zones D and E.|
|Food and Drink||You have the option of The Nicholas Culpeper restaurant or the Jamie Oliver coffee lounge on this level.|
|Information Desk||None in the check-in area but there are some information points available after security and on level 2.|
|Internet Access||Internet kiosks with printing facilities are provided by SurfBox and are conveniently located before and after security. It costs 10p per minute for the internet service and 50p per page for printing. The airport also has high speed wi-fi, allowing passengers 90 minutes of free usage while at the airport.|
|Pay Phones||BT pay phones are situated close to the internet kiosk.|
|Shopping||There's a London News Company shop situated near check-in Zone E.|
|Toilets||Male, female and accessible toilets are located in the check-in area.|
North Terminal - Departures, Lower & Upper Levels
|Bureau de Change||Two Moneycorp Bureaux de Change, both with cash machines, are situated on the lower level of the Departure lounge.|
|Cash Machines||Cash machines are available on lower level, at Moneycorp Bureau de Change.|
|Food and Drink||Most restaurants and cafes are located on upper level of the Departures lounge, including Jamie's Italian, Wagamama and Pret a Manger . You'll find a Wetherspoons and a Caviar bar on the lower level.|
|Internet Access||There is an internet kiosk on the lower level, located between the airline info desk and Pandora, and you'll find a second kiosk located between World Duty Free and London News Company.|
|Left Luggage||None in the departures area.|
|Luggage Trolleys||Plentiful and free, although a £1 coin will be required to get one which you will get back after returning the trolley to the trolley area. Location not immediately obvious, they are available just inside the terminal entry doors in the 'atrium'.|
|Pay Phones||Public pay phones located on the lower level of Departures lounge.|
|Mobile Phones||Situated between London News Company and World Duty Free, you'll find a free, secure phone charging facility.|
|Postal Services||Mail box near the Caviar Bar on the lower level.|
|Shopping||Most retail stores, bookstores and news shops are situated on the lower level of Departures lounge, and include Dixons Travel, Fat Face, Harrods, Hugo Boss, Superdry, Ted Baker and two large areas of World Duty Free shops.|
|Seating||There's plenty of allocated seating throughout the Departures lounge.|
|Special Assistance||Located in the centre of the departures hall, you'll find a dedicated lounge for those with special assistance requirements.|
|Kids||There is a dedicated kids zone on the lower level, next door to Dixons Travel store.|
|Toilets||There are male, female and disabled/accessible toilets located on both levels of the Departure lounge. Baby changing facilities are available on upper level.|
North Terminal - Arrivals
|Bureau de Change||Moneycorp Bureau de Change next to the lift in the public area of the arrivals concourse.|
|Buses||Available from the terminal forecourt.|
|Car Hire||Major companies have desks in the self contained building across the forecourt from the Arrivals.|
|Food and Drink||There is a Costa Coffee situated near the domestic arrivals section. A WHSmith, located near the escalators, also stocks some snacks, sandwiches and bottled soft drinks.|
|Information Desk||In the main Arrivals area on the left hand side. There's also a Help Point by one of the exits.|
|Internet Access||High speed wi-fi, provided by Boingo Hotspot, available for free for up to 90 minutes. There's also an internet kiosk situated near the escalators.|
|Luggage Trolleys||Available free of charge in Baggage Reclaim.|
|Pay Phones||In Baggage Reclaim and in the main Arrivals hall.|
|Shopping||You'll have Costa Coffee, Boots and M&S waiting for you in arrivals if you need to grab a bite to eat when you land.|
|Parking||Access to Short Stay car park across the forecourt. Shuttle bus outside the terminal for Long Stay parking.|
|Taxi||On the forecourt.|
|Toilets||In Baggage Reclaim and at each end of the Arrivals Hall with disabled access and baby care facilities.|
|Train||Take the shuttle to the South Terminal from the mezzanine floor.|