London Gatwick North Terminal

Whether you are travelling for business, off on your family holiday and travelling with children, or simply require special assistance, you’ll find all the facilities you need to make the start of your trip as hassle-free as possible.

As well as the above, you’ll also find numerous communication, baggage, cash and self-service facilities throughout the terminal. Use the links below to check out the facilities in Gatwick’s North Terminal!
north terminal level 1
check in level 2

Checking In at Gatwick North Terminal

Check-in is located on level 2 of Gatwick’s North Terminal. Make sure to arrive well in advance of your flight to ensure you have enough time to check-in and drop off any hold luggage, go through security and of course, spend some time in Duty Free! The advised times are:

Gatwick North Terminal - international flights
Gatwick North Terminal - european flights
Gatwick North Terminal - domestic flights

Self-Service Check-In at Gatwick North Terminal

Some airlines operating from Gatwick Airport offer self-service check-in. Not only is it is a rather simple process, but it’s also safe, saves passengers a lot of time and helps the airport to manage the passenger flow through the terminal. Passengers can use self-service check-in both online and in kiosks located at the airport. The North Terminal has the self-check-in kiosks located near the standard check-in desks.

In this terminal, you can use this service* if you are flying with:

  • British Airways
  • easyJet
  • Norwegian
  • Virgin Atlantic Airways
  • WestJet

How do they work? The kiosks let the travellers to check-in, choose their seats and print boarding passes, as well as print out the baggage tags for checked luggage and attach them. The checked luggage can then be dropped off at one of the several BA self-bag drop points situated in the Check-in area of North Terminal, level 2, near check-in zones A and B.

If self-check-in is too confusing, airline staff will be present and happy to help.

Is your airline not listed above? Don’t worry! Most of the airlines offer online check-in services, or you can still check-in once at the airport if you prefer.

*Please check with your airline prior to check-in as not all routes are eligible for this service

Things to remember

  • No flight calls are made at Gatwick, so you need to check the flight information screens listing flight departures for your boarding time and gate number. Boarding usually begins around 45 minutes before departure.
  • Arrivals is located on the ground floor. You can check arrival times online.
  • International connections do not require going through Immigrations or Customs but all International to Domestic connections do.
  • Domestic to International connecting passengers can use special Immigration checkpoints if baggage is through-checked.
  • Baggage storage services provided by The Excess Baggage Company are available on level 2, in the Check-in/Departures area beside check-in Zone F.
Gatwick North Terminal - a suitcase
  • The Baggage storage services are open from 05:00 – 21:00 at the South terminal and 04.00 – 20.00 at the North terminal. The cost is £7.50 for the first three hours. Then after the first three hours, it’s £15 till the first 24 hours. After the first 24 – 48 hours, it’s £22.50 and it goes up to £30 for 72 hours. After 72 hours, it’ll be £7.50 per item. Tel: +44 (0)1293 569900.


The following airlines all operate from the North Terminal

  • Aeroflot
  • Air Canada
  • easyJet
  • Emirates
  • Icelandair
  • Royal Air Maroc
  • Thomson Airways
  • Tianjin Airlines
  • Virgin Atlantic
  • Vueling
  • West Jet

Gatwick North Terminal Facilities

North Terminal – Check-in Level 1

Bureau de Change
Moneycorp Bureau de Change is situated next to the shuttle service connecting the North Terminal with the South Terminal.

Food and Drink

You’ll find a Costa Coffee on this level of check-in.

Excess Baggage

A range of services are available on Level 1, including excess baggage, left baggage and Shop and Drop. Situated next door to Costa Coffee.

Information Desk

There is a special assistance help point on Level 1, situated near the shuttle train service.

Prayer Room

A chapel and prayer room is located next to the exit towards the Hampton by Hilton Hotel access route.


There are no shopping opportunities on Check-in Level 1.


Male, female and accessible toilets, as well as a baby care room are located to the left of the check-in desks.

North Terminal – Check-in, Level 2

Bureau de Change
You’ll find Moneycorp Bureau de Change counters with cash machines situated on either side of check-in zones D and E.

Food and Drink

Pop into the Jamie Oliver coffee for a quick bite to eat and a pick me up.

Information Desk

None in the check-in area but there are some information points available after security and on level 2.


There’s a London News Company shop situated near check-in Zone E.


Male, female and accessible toilets are located in the check-in area.

North Terminal – Departures, Lower & Upper Levels

Bureau de Change
Two Moneycorp Bureaux de Change, both with cash machines, are situated on the lower level of the Departure lounge.
Cash Machines
Cash machines are available on the lower level, at Moneycorp Bureau de Change.

Food and Drink

Most restaurants and cafes are located on the upper level of the Departures lounge, including Jamie’s Italian, Wagamama and Pret a Manger. You’ll find a Wetherspoons and a Caviar bar on the lower level.

Kids Zone

Keeping the children entertained has never been easier with the free kids’ entertainment zone located close to Dixons Travel store.

Left Luggage

No facility in the deaparture area

Luggage trolleys

Plentiful and free, although a £1 coin will be required to get one which you will get back after returning the trolley to the trolley area. Location not immediately obvious, they are available just inside the terminal entry doors in the atrium.

Mobile phone charging

Situated between London News Company and World Duty Free, you’ll find a free, secure phone charging facility..


Most retail stores, bookstores and news shops are situated on the lower level of Departures lounge and include Dixons Travel, Fat Face, Harrods, Hugo Boss, Superdry, Ted Baker and two large areas of World Duty Free shops.

Special Assistance

Located in the centre of the departures hall, you’ll find a dedicated lounge for those with special assistance requirements.


There are male, female and disabled/accessible toilets located on both levels of the Departure lounge. Baby changing facilities are available on the upper level.

North Terminal – Arrivals

Bureau de Change
Moneycorp Bureau de Change next to the lift in the public area of the arrivals concourse.
Buses & Taxis
You’ll find the bus stops and Taxi rank situated within the terminal forecourt
Car Hire
The car hire providers are situated across the forecourt from the arrivals building

Food and Drink

There is a Costa Coffee situated near the domestic arrivals section. A WHSmith, located near the escalators, also stocks some snacks, sandwiches and bottled soft drinks.

Information Desk

In the main Arrivals area on the left-hand side. There’s also a Help Point by one of the exits.


High-speed wi-fi is available for free.

Luggage trolleys

Available free of charge in Baggage Reclaim.


You’ll have Costa Coffee, Boots and M&S waiting for you in arrivals if you need to grab a bite to eat when you land.


Access to Short Stay car park across the forecourt. Shuttle bus outside the terminal for Long Stay parking.


In Baggage Reclaim and at each end of the Arrivals Hall with disabled access and baby care facilities.


Take the shuttle to the South Terminal from the mezzanine floor.