Gatwick Airport North Terminal

Whether you are travelling for business, off on your family holiday and travelling with children, or simply require special assistance, you’ll find all the facilities you need to make the start of your trip as hassle free as possible.

As well as the above, you’ll also find numerous communication, baggage, cash and self service facilities throughout the terminal.

Use the links below to check out the facilities in Gatwick’s North Terminal:

North Terminal Level 1
North Terminal level 2
North Terminal Departures
North Terminal Arrivals
Not sure which terminal you need? Check out our Arrivals page to find out!

Checking In

Check-in is located on level 2 of Gatwick’s North Terminal. Make sure to arrive well in advance of your flight to ensure you have enough time to check in and drop off any hold luggage, go through security and of course, spend some time in Duty Free!. The advised times are:

  • International / long-haul flights – check-in opens 4 hours prior to departure
  • European flights – check-in opens 3 hours prior to departure
  • Domestic flights (UK & Ireland) – check-in opens 2 hours prior to departure

Self Service Check In

Some airlines operating from Gatwick Airport offer self service check-in. Not only is it is a rather simple process, it’s safe, saves passengers a lot of time and helps the airport to manage the passenger flow through the terminal. Passengers can use self service check-in both online and in kiosks located at the airport, as well as day before check-in. The North Terminal has the self check-in kiosks located near the standard check-in desks.

In this terminal, you can use this service* if you are flying with:

  • easyJet
  • Flybe
  • Norwegian
  • Virgin Atlantic Airways
  • WestJet

How do they work? The kiosks let the travellers to check-in, choose their seats and print boarding passes, as well as print out the baggage tags for checked luggage and attach them. The checked luggage can then be dropped off at one of the several BA self-bag drop points situated in the Check-in area of North Terminal, level 2, near check-in zones A and B.

If self check-in is too confusing, airline staff will be present and happy to help.

Is your airline not listed above? Don’t worry! Most of the airlines offer online check in services, or you can still check in once at the airport if you prefer.

*Please check with your airline prior to check in as not all routes are eligible for this service

Things to remember

  • No flight calls are made at Gatwick, so you need to check the flight information screens listing flight departures for your boarding time and gate number. Boarding usually begins around 45 minutes before departure.
  • Arrivals is located on the ground floor. You can check arrival times online.
  • International connections do not require going through Immigrations or Customs but all International to Domestic connections do.
Gatwick north terminal rush
  • Domestic to International connecting passengers can use special Immigration check points if baggage is through-checked.
  • Baggage storage services provided by The Excess Baggage Company are available on level 2, in the Check-in/Departures area beside check-in Zone F. Open 05:00 – 21:00. The cost is £9 per item per 24 hours (or part). Other services also include baggage shipping & bag wrap. Tel: +44 (0)1293 502013.

Airlines

As of March 2017, the following airlines all operate from the North Terminal

  • Areoflot
  • Air Canada
  • easyJet
  • Emirates
  • Icelandair
  • Royal Air Maroc
  • Thomson Airways
  • Tianjin Airlines
  • Virgin Atlantic
  • Vueling
  • West Jet

Gatwick North Terminal Facilities

North Terminal – Check in Level 1

Bureau de Change
Moneycorp Bureau de Change is situated next to the shuttle service connecting the North Terminal with the South Terminal.

Food and Drink

You’ll find a Costa Coffee on this level of check in.

Excess Baggage

A range of services are available on Level 1, including excess baggage, left baggage and Shop and Drop. Situated next door to Costa Coffee.

Information Desk

There is a special assistance help point on Level 1, situated near the shuttle train service.

Internet

Internet kiosk is situated to the right of Costa Coffee.

Prayer Room

A chapel and prayer room is located next to the exit towards the Hampton by Hilton Hotel access route.

Shopping

There are no shopping opportunities on Check in Level 1.

Toilets

Male, female and accessible toilets, as well as a baby care room are located to the left of the check in desks.

North Terminal – Check-in, Level 2

Bureau de Change
You’ll find Moneycorp Bureau de Change counters with cash machines situated on either side of check in zones D and E.

Food and Drink

Pop into the Jamie Oliver coffee for a quick bite to eat and a pick me up.

Information Desk

None in the check-in area but there are some information points available after security and on level 2.

Internet

Internet kiosks with printing facilities are provided by SurfBox and are conveniently located before and after security. It costs 10p per minute for the internet service and 50p per page for printing. The airport also has high speed wi-fi, allowing passengers 90 minutes of free usage while at the airport.

Shopping

There’s a London News Company shop situated near check-in Zone E.

Toilets

Male, female and accessible toilets are located in the check-in area.

North Terminal – Departures, Lower & Upper Levels

Bureau de Change
Two Moneycorp Bureaux de Change, both with cash machines, are situated on the lower level of the Departure lounge.
Cash Machines
Cash machines are available on lower level, at Moneycorp Bureau de Change.

Food and Drink

Most restaurants and cafes are located on upper level of the Departures lounge, including Jamie’s Italian, Wagamama and Pret a Manger . You’ll find a Wetherspoons and a Caviar bar on the lower level.

Internet

There is an internet kiosk on the lower level, located close to the airline info desk, and you’ll find a second kiosk located between World Duty Free and London News Company.

Kids Zone

Keeping the children entertained has never been easier with the free kids entertainment zone located close to Dixons Travel store.

Left Luggage

No facility in the deaprture area

Luggage trolleys

Plentiful and free, although a £1 coin will be required to get one which you will get back after returning the trolley to the trolley area. Location not immediately obvious, they are available just inside the terminal entry doors in the atrium.

Mobile phone charging

Situated between London News Company and World Duty Free, you’ll find a free, secure phone charging facility..

Shopping

Most retail stores, bookstores and news shops are situated on the lower level of Departures lounge, and include Dixons Travel, Fat Face, Harrods, Hugo Boss, Superdry, Ted Baker and two large areas of World Duty Free shops.

Special Assistance

Located in the centre of the departures hall, you’ll find a dedicated lounge for those with special assistance requirements.

Toilets

There are male, female and disabled/accessible toilets located on both levels of the Departure lounge. Baby changing facilities are available on upper level.

North Terminal – Arrivals

Bureau de Change
Moneycorp Bureau de Change next to the lift in the public area of the arrivals concourse.
Buses & Taxis
You’ll find the bus stops and Taxi rank situated within the terminal forecourt
Car Hire
The car hire providers are situated across the forecourt from the arrivals building

Food and Drink

There is a Costa Coffee situated near the domestic arrivals section. A WHSmith, located near the escalators, also stocks some snacks, sandwiches and bottled soft drinks.

Information Desk

In the main Arrivals area on the left hand side. There’s also a Help Point by one of the exits.

Internet

High speed wi-fi, provided by Boingo Hotspot, available for free for up to 90 minutes. There’s also an internet kiosk situated near the escalators.

Luggage trolleys

Available free of charge in Baggage Reclaim.

Shopping

You’ll have Costa Coffee, Boots and M&S waiting for you in arrivals if you need to grab a bite to eat when you land.

Parking

Access to Short Stay car park across the forecourt. Shuttle bus outside the terminal for Long Stay parking.

Toilets

In Baggage Reclaim and at each end of the Arrivals Hall with disabled access and baby care facilities.

Train

Take the shuttle to the South Terminal from the mezzanine floor.