Gatwick South Terminal

Gatwick Airport has seen a series of major facility upgrades within the last 10 years, with £1.2 billion invested between 2008 and 2014.

Most notably, the South terminal hugely benefitted from a brand new security area that features 19 lanes and a dedicated entrance for passengers with special assistance requirements, as well as families/individuals travelling with small children. A brand new premium lane was introduced for the 1st class and business class passengers.

The South Terminal at Gatwick offers a wide variety of services to make the flying experience smooth and stress-free, as much as it’s possible.

The following links will take you to the full list of facilities available at Gatwick’s South Terminal:
Not sure which terminal, South or North? Find out on our Departures page.

connecting flights
check in level 2

Check-In at Gatwick South Terminal

Check-in desks are located on level 2 at Gatwick’s South Terminal. Passengers are advised to arrive well in time for their flight to ensure they have plenty of time to go through security. Make sure you check-in with plenty of time prior to your flight.

Gatwick North Terminal - international flights
Gatwick North Terminal - european flights
Gatwick North Terminal - domestic flights

Self-Service Check-In at Gatwick South Terminal

Some airlines offer self-service check-in; it’s a really simple process and will take minutes to complete. Passengers save time and are able to check-in at the airline’s kiosk, choose their seats and print boarding cards. Alternatively, self check-in can also be done online, in advance, before you even head off to the airport. Passengers then have to drop their luggage at the drop off points.

Remember: Please note that there are no flight calls at London Gatwick airport, so all passengers need to check the flight information screens situated across all levels at South Terminal. The screens will list flight destination, time, flight number, status, gate number and whether it’s affected by delays/cancellations. Boarding usually begins around 45 minutes before departure.

Arrivals is located to the left of the terminal. You can check arrival times online.

Connecting to Another Flight

If you arrive at Gatwick to connect to another flight, what you do next depends on whether your baggage is checked through already. If it is and you already have a boarding card for the next flight, you simply follow the directions to Flight Connections. If you don’t have the boarding pass for the onward journey and your checked-in bags are not checked through to your final destination, then you will have to collect it at Gatwick, pass through border control and proceed to get checked-in for your upcoming flight.

Gatwick Airport has also started offering an innovative solution to passengers connecting onto flights with Norwegian Airlines or Virgin Atlantic, called Gatwick Connect. The service is free and allows passengers to collect their bags and leave them with the staff at Gatwick Connect counter, and then proceed straight to security without having to take the bags along.

window view
International connections do not require going through Immigrations or Customs but all International to Domestic connections do. Domestic to International connecting passengers can use special Immigration checkpoints if baggage is through-checked.

Airlines at Gatwick South Terminal

The South Terminal handles the bulk of Gatwick Airport’s traffic serving domestic, international and charter flights.

Aegean Airlines

Aer Lingus

Air Arabia Maroc

Air Baltic

Air Europa

Air Malta

Air Transat



Cathay Pacific

Croatia Airlines


Enter Air



Iraqi Airways

Med-View Airline

Meridiana Airlines

Montenegro Airlines

Norwegian (Self-Service Available)



SATA International

Small Planet

Swiss International Air Lines

TAP Air Portugal

Thomas Cook

Titan Airways

Travel Services

Tunis Air

Turkish Airlines

Ukraine International Airlines

Virgin Atlantic (Self-Service Available)

Wizz Air


Gatwick South Terminal Facilities

South Terminal – Check-in

Bureau de Change

You’ll find 2 Moneycorp Bureau de Change counters in the Check-in area, Level 2. One is situated near London News Company and the other near the WHSmith store.

Cash Machines

One ATM is located near the Moneycorp Bureau de Change, opposite the M&S Simply Food store, and another near the check-in Zone H.

Food and Drink

There are no cafes or restaurants on Check-in level 2, however, Marks & Spencer Simply Food stocks a range of pre-packed salads, snacks and drinks.

Information Desk

A dedicated Information Zone is situated in the check-in area, next door to Boots Pharmacy.

Internet Access

High-speed wi-fi is available throughout the airport and is free for the first 90 minutes.

Pay Phones

A public payphone is located near the check-in Zone J.


There are no shopping opportunities available in this part of the terminal

Special Assistance

Situated next to the VAT Refund office, you’ll find the special assistance information desk, with reserved seating.


Male, female and disabled access toilets, as well as baby changing facilities, are located opposite Boots. Additional male and female toilets can be found to the right of check-in zone A

South Terminal – Departures

Bureau de Change

Currency exchange services are available from Moneycorp Bureau de Change, with two counters situated on lower level and one on level 3.

Food and Drink

Most restaurants and cafes are located on the upper level of departures and include Nandos, Pret A Manger, Costa, Wagamama and J D Wetherspoons. You will find the Caviar House & Prunier on the lower level, as well as several cafes in the departures level 3, just before the security.

Internet Access

Free wi-fi for the first 90 minutes.

Luggage Trolleys

Available free of charge on the forecourt.

Pay Phones

A public payphone is located in the departures area on level 3, just before security.

Places of Worship

A multi-faith chapel is available for private prayer on level 3 (before security).


You can find designated smoking areas outside the terminal buildings. Smoking (including e-cigarettes) is not permitted anywhere in the terminal building. Read the rules of travelling with e-cigarettes.


Lounges are located on the upper level


There are many retail stores, bookstores and news shops in both the public and passenger areas of the departures concourse. You will find most retail facilities on the lower level of the Departure lounge, with the names such as Zara, Ernest Jones, Fat Face, Harrods, Hugo Boss, Ted Baker and others. An array of shops is also located on the upper level, where you can find Accessorize, Boots, Dixons Tax Free, Mango, SuperDry, as well as a large area taken up by World Duty Free stores.


All three levels of Departures have male, female and accessible toilets, baby changing facilities, as well as shower facilities on levels 1 and 3. Changing Places facilities are available on the upper level.

South Terminal – Arrivals

Bureau de Change

Two Moneycorp Bureaux de Change are situated in the arrivals area, one of them opposite the M&S Simply Food store, and another near the Costa Coffee.


Available from the street level forecourt.

Business Facilities

Outside Costa Coffee, you’ll find the entrance to the Regus Business area, complete with a business lounge, meeting rooms with amenities and shower facilities.

Car hire

Major companies have desks beyond the Meeting Point.

Cash Dispensers

An ATM is located near the Moneycorp Bureau de Change, close to the exit for Long & Short stay car parks.

Food and Drink

Costa Coffee offers a wide selection of hot and cold drinks, sandwiches, pastries, paninis and muffins, and is located right opposite the Arrivals exit. M&S Simply Food store sells a good choice of cold foods, snacks and beverages.

Information Desk

In the main Arrivals area, next to the Airport Concierge.

Internet Access

Wi-fi available throughout the airport.

Printing Services

An internet kiosk with a printing station is situated in the Arrivals area, as well as a Banner Xpress vending machine, allowing you to print banners if you are waiting to collect a guest and you need their name printed.

Left Luggage

Operated by the Excess Baggage Company, the left luggage storage facility is located right in front of arrivals gates, open 24 hours a day and the charge is £9 per item per 24 hours (or part).

Luggage Trolleys

Available free of charge in Baggage Reclaim.


WHSmith, M&S Simply Food, and Boots.


Access to the Short Stay car parkis via a covered walkway. Follow signs to the lower level.


On the forecourt


Male, female, accessible toilets and a baby changing facility are located opposite Boots.


The entrance to the Rail concourse is signposted and is towards the Departures area.